Communication in Leadership

In this insightful video, President and CEO of USAA Joe Robles Jr. shares his advice for how to inspire others that work with you. He explains that communication and reinforcing goals is key. He delves into these ideas further by informing the viewers of this video that if they clearly explain to their staff what tasks are desired of them, and remind them of their objectives frequently, that those employees will rise to the challenge and will work at completing their tasks more effectively. Joe reveals that there is no substitute for a leader who gets to know his or her team on a face-to-face level, and who will remind his or her team what his expectations are. In this brief conversation with Joe Robles Jr., the audience receives practical information on team inspiration and leadership that they can use in their own respective industries.