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55 Customer Service Speeches

51
Customer-Focused Innovation
Jeremy Gutche's Innovation Keynote Speech on Exploiting Chaos
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Customer-Focused Innovation
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Infectious Marketing
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Customer Obsession
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Priceless Consumer Experiences
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Consumerism and Human Instinct
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The Future of Retail
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The Value of Experience
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The Evolution of Consumption
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Developing a Loyal Clientele
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Designing for Joy
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Branding Your Customer Service
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Post-Crisis Consumers
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Capturing an Audience
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Marketing a Quality of Life
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Developing Consumer Loyalty
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The Joy of Illusions
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Branding Importance and Challenges
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Modern Customer Categories
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Conquering Brand Categories
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Whimsicality of Consumer Behavior
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The Value of Trusted Leaders
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Complete Openness in Branding
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Turning Setbacks Into Comebacks
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Authenticity in Consumer Marketing
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Knowing Your Consumer
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Prioritizing Customer Service
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Analyzing Customer Behavior
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Staying Ahead of Consumers
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Future Consumerism
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Experience-Driven Consumers
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Consumers as the Message
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Connecting With the Customer
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The Power of Consumers
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Women's Consumer Roles
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Understanding Audiences
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Authenticity Over Quality
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Online Consumer Engagement
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Cultural Marketing
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Consumer-Based Authority
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Solidifying Brand Recognition
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Consumer Connections During Recessions
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Marketing with Consumers
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Appeasing Consumer Desires
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Prioritizing Customer Focus
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Increased Customer Power
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The Inherent Desire to Connect
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The Pricing Power of Consumers
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Business Sweet Spots
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Dialogue Rather Than Reciting
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Consumer Conrol
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Placing Bets on Consumer Action

From Staying Ahead of Consumers to Marketing a Quality of Life

— June 7, 2013 — Keynote Trends
These customer service speeches demonstrate the role occupied by a brand's clientele in today's market. Much has changed with social media; consumers now possess more authority and power than they used to. Not only can consumers share their feelings regarding a particular brand, product or service with the entire world online, they can also influence the direction a brand takes a particular product or service.

Many brands -- such as Burberry -- actually rely on consumer feedback via social media platforms for inspiration and direction for upcoming collections. Similarly, Martha Stewart uses Twitter to interact with consumers and sees this type of engagement as the most authentic.

Innovation keynote speaker Jeremy Gutsche believes that the only way to deliver clientele the best service is by creating cultural connections with them. Unless businesses know exactly what it is their consumers are thinking and feeling, satisfying their needs is next to impossible.

These customer service speeches demonstrate the transformations the role of the modern consumer has undergone in recent year.
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